Data protection

Data protection and data security

We attach great importance to the protection of the personal rights of our customers and business partners. The collection, processing and use of personal data to which we become privy take place in accordance with statutory stipulations. The staff of SIGNAL IDUNA General Agency Andreas Lorenz will treat confidentially any personal information you provide when visiting our website.

We are able to provide you with an absolute assurance that we will store your data in a proper and secure manner.

What is personal data?

The German Data Protection Act (BDSG) states that personal data comprises individual information on personal or factual circumstances relating to a certain or identifiable natural person. Depending on the nature of the contractual relations existing with us, such personal data may encompass general information such as name, address, date of birth, occupation and bank details as well as including data which is deemed sensitive or particular pursuant to § 3 Paragraph 9 BDSG such as health information or information on income.

Recording of data for statistical purposes

No personally related evaluation or storage of such information takes place at any time. No data is passed on to third parties except to our statistical services provider, the company econda GmbH, Eisenlohrstr. 43, 76135 Karlsruhe. In the case of data passed on to econda GmbH, we guarantee that no recording and/or transfer of personal data takes place. You may object to data collection and storage at any time and electronically block such collection and storage in future by visiting the following link:

econda GmbH

Offer forms are automatically transmitted to SIGNAL IDUNA General Agency Andreas Lorenz and further processed on secure computing systems.

Collection of personal data

We only collect and store personal data (surname, first name, address, postcode and town or city, telephone number and e-mail address) for the purpose of replying to or processing your enquiries and applications. Such data is normally only stored until such time as the purpose for which you have provided us with your data has been fulfilled. We wish to draw your attention to the fact that the German Data Protection Act (BDSG) requires our staff to maintain data secrecy.

Encryption of your data

All data which you make available to us in the offer form is securely encrypted via the Internet. We make use of a transmission procedure based on the SSL (Secure Socket Layer) Protocol for this purpose. This protocol ensures that the personal data which you provide is transmitted between your browser and the Signal-Iduna General Agency Andreas Lorenz in encrypted form only. This means that your data is protected against unauthorised access by third parties.

In order to create such a secure connection, we use the secure “https protocol” rather than the more usual online “http protocol”. In order to ensure that the browser you use is able to transmit information in encrypted form, you will need to activate the SSL secure protocol in your browser settings.

Questions about data protection

Please do not hesitate to contact us if you have any questions regarding the handling of your personal data.

SIGNAL IDUNA General Agency

Andreas Lorenz
Rodaustraße 2
63165 Mühlheim

Telephone: (06108) 6 99 99
Fax: (06108) 6 77 71




Andreas Lorenz
Markus Lorenz
Tel.: 06108 - 6 99 99
Fax.: 06108 - 6 77 71